Pricing for Social Media Marketing Tool | facelift (2025)

Create and schedule posts to publish to integrated social networks. This includes post previews, tagging, mentions and targeting where available

Possibility to publish one post to multiple networks, or one post to multiple social pages/profiles. For X (Twitter) however, it is not possible to publish one post to multiple handles.

The calendar displays all posts and their status from list to monthly view. It can be filtered by networks, profiles, profile owner or tag

Write a post once and apply it to all networks.

You can internally tag a post with labels/tags to categorize and filter them in applications like Dashboard, Reports, or post-performance.

Get a preview of your social media post while preparing it and see how it will appear on the networks.

Get a preview of your social media post while preparing it and see how it will appear on the networks.

Analyze the performance of your social media post in a comprehensive and customizable overview.

Once posts have been scheduled, they are available to be promoted or boosted directly from Facelift

Create short URLs

Content templates allow for sharing content across the company. Includes time frames, tags and notifications.

Store and manage images, videos and any kind of document to prepare your content and collaborate with colleagues. Unlimited storage.

Social Share App users can easily share a company's pre-prepared posts to their private or business social profiles.

Crop your image to fit your post and do basic image enhancements

Track curated sources and watch out for events and trends your can leverage for your content strategy. Based on user keywords.

Approvals per person, team or profile including feedback loop and approval overview

Multi-level approval workflows are custom strategies by design and allow for applying different strategies per network and multiple stakeholders to approve.

The approver has access to the approval dashboard, which provides a list view for all posts to be reviewed, present and past, as well as a detailed preview of a single post, to comment, reject or approve.

Entries for campaign and events, which are color-highlighted in the content calendar, allow content editors and marketers to plan posts according to the timeline and periods. E.g., sales promotion, product launches or exhibitions, etc.

You can assign access rights to decentral stakeholders for content distribution across a larger network of partners, subsidiaries, or markets. Also, when working with external stakeholders, access to the content pool can be helpful and efficient.

Manage access to posts across different teams.

Calendar with yearly and quarterly view to coordinate campaigns and events

Typical Kanban style task board attached to each campaign with (custom) buckets, cards, checklists, due dates

Access assets from your censhare instance within Facelift Cloud and speed up the content creation process

Access assets from the digital asset management system you already use. Your DAM can be integrated in Facelift Cloud

Supported Networks: Facebook, Instagram, LinkedIn, Twitter, Google Business, VK, YouTube

Apart from messages and comments, also reviews on Facebook and Google Business can be moderated in Facelift Cloud

Not every comment on ads is available in any social media management tool. We made sure to fetch all ad related Facebook or Instagram comments.

Messages, comments, and reviews, as well as consumers, can be labeled. These internal labels can be customized and help to categorize and understand conversations.

Sentiment can be applied to messages, comments and reviews by assigning it via the emoticons for positive, negative or neutral

Be quick and authentic, create and use response templates for the most used answers you need

Items in the unified inbox can be translated from their original language to the user language which is either English, French or German.

Flag messages, comments, and reviews to get back to them later. Flagged items will be collated.

Messages, comments, and reviews can be assigned to Facelift Cloud users. By default, these items can be assigned to the profile owner or not assigned and are therefore in the "no-owner inbox"

You can work on the go as usual, react to comments, tag elements, or assign them to one of your colleagues. Available for iOS and Android.

Access further information about the user (or consumer, if you'd like to use that wording) you are interacting with. Add internal notes and view past interactions. Create a To-Do by opening a case within Facelift and collaborating with your teammates. You can block consumers and also delete their data to be GDPR compliant.

Save inbox filter configuration for your every day workflow and make them available for specific teams or colleagues

Whenever keywords are attributed to tags, incoming inbox items can be automatically tagged.

Emojis with a word can be auto-resolved so users can focus on potential critical content.

KPI dashboard to track performance of team members in resolving messages and comments

Automatic email sendout to defined recipient triggered by tag and keyword system (e.g. whenever the tag "customer care" has been automatically assigned to the message, it will trigger an email), and define a threshold for response time

Possibility to communicate with Facelift Cloud users or external stakeholders on comment level via right-sidebar chat panel

Assign Custom Inboxes to specific teams to make Community Management more efficient.

Assign response templates to specific teams to make community management more efficient.

1:1 customer interaction with the WhatsApp for business integration. Comes with a number of choice.

Customize the rolling period that the data in the unified Inbox is retained.

Forward incoming social media messages to Salesforce

Export the items of the unified inbox for further purposes. This option is available on request and related to additional costs for Enterprise clients.

Understand and track the impact of your social media activities with Dashboards. One predefined Dashboard per social network.

You can download the data from you dashboard's widgets in several formats (CSV, PNG, PDF)

Create custom Dashboards with access to the full range of KPI and graph widgets

Download the complete data of any dashboard as XLSX file

Create scheduled reports page by page with customizable layout, colors and appearance. Share reports across teams and present them in full screen mode

Compare the performance of your social profiles to your competitors. Choose from historical data of over 1 mio profiles (Facebook, Instagram, Twitter, YouTube) and add any profile

Control the access to a Dashboard. You can keep your dashboard private, share it with selected teams or the whole company.

You have full control of the access to a Report. You can keep it private and share it with your or selected teams or across the whole organization.

Manage the access to groups and profiles on team level.

Scalable and securely applicable for all company sizes, facelift is hosted entirely in Germany as a SaaS (Software as a Service) system. We’re also ISO 27001 certified and thus meet the highest IT security standards. Not to mention, we’re totally GDPR compliant!

Option to activate 2FA, to add an additional layer of security. First factor is the password to facelift, while the second factor can be prompted by connecting either Microsoft or Google Authenticator.

Define the degree of complexity your users' passwords should be structured.

You can work on the go as usual, react to comments, tag elements or assign them to one of your colleagues. Available for iOS and Android.

Create users and manage their user profile with access to different products or features

Create teams to manage users and their access to assets

Stay on top of every incident with a detailed activity log and be able to review every change that has been made on most objects in facelift

React as fast as possible if you experience suspicious activity. Reset all passwords or freeze all accounts immediately.

Facilitate the login for your users by establishing SSO with SAML 2.

Extend your expertise with professional monitoring and social analytics capabilities of Facelift's trusted partners.